Privacy Policy

Last updated: 27.07.2023

1. Introduction

This Privacy Policy describes how PANIMPEX LTD and its affiliates (“we,” “us,” or “Platform”), collects, uses, stores, discloses and otherwise processes the personal data we collect about individuals who use and interact with our websites and apps that display or link to this Privacy Policy, register for a Customer account and use our Platform, or otherwise interact with us in person and/or by email, text message, and by other electronic means.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, you should not use our website, Platform or mobile application and the services or otherwise provide us with your personal data. By using and/or accessing our website, apps and the services or otherwise providing us with your personal data, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy is effective as of the date first set forth above. We may update this Privacy Policy from time to time. If we make changes, we will post the updated Privacy Policy on this page or another page that links to this page and change the date at the top of this webpage. Please look for updates and changes to this Privacy Policy by checking the date above when you access our website. Your continued use of the website, apps and our services after we have posted changes to this Privacy Policy or notified you, if applicable, is deemed to be your acceptance of those changes.

The term the “website” used in the present provisions is a reference to https://expertbay.club/.

The Platforms act as intermediates between two types of users: educational service providers and students seeking help with their academic tasks, the first ones provide the second ones with requested services in exchange for remuneration. Each platform itself provides its users with technical access to the content, for which it charges relevant commission.

«Controller» means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data.

Your Personal Data Controller is PANIMPEX LTD, a company incorporated under the laws of Cyprus, registered number HE 435789, having its registered address and address for correspondence at 25 Martiou, 27, D. Michael Tower, office 105A, ‘Egkomi, 2408, Nicosia, Cyprus. If you have any requests, questions or concerns about our use of your Personal Data and this Privacy Policy, please contact us at support@expertbay.club.

Information we collect

We may collect data, including personal data, about you as you use our Platform, and otherwise interact with us. We process three broad categories of personal data:

• Information provided directly by you;
• Information received from third parties;
• Information collected automatically.

Information provided directly by you

Customer account registration and Platform usage:

Obligatory regarding a Customer:

• The e-mail address,

• The financial information* you provide during an Order, or other transaction and order-based content that you generate or that is connected to your account as a result of a transaction and the appropriate Order you are involved in (credit and debit card partial number, cardholder, the number of e-Wallet (if applicable) and related e-mail number for e-Wallet (if applicable).

*Please pay your attention to the following: we DO NOT STORE AND DO NOT HAVE AN ACCESS to your card expiry date, billing address and CV code. For Visa cards we DO NOT HAVE A FULL ACCESS to the card number (e.g. 1234 5678 **** **00).

• The accounts in financial institution
• Records of correspondence (including any further information we may request from you) when you contact us to request information, report a problem, or provide feedback on our Services

Optionally (if you decide to provide us with this information):

• The telephone number
• The name and the surname

Communications with us

We collect personal data that you voluntarily give us when you contact Us with requests (including by filling out relevant forms on our websites), contact our customer support regarding a problem you may have with the Platform or otherwise contact.

Information collected automatically

We use certain technologies, such as tools for collecting usage data, cookies, web beacons, pixels, and similar technologies, to automatically collect information that may contain personal data as you navigate our Platform or interact with communications we send to you, subject to your consent.

Device and Usage Data

When users come to the Platform, we may track, collect, and aggregate information indicating, among other things, which pages of our websites were visited. We also collect information from the URLs from which you linked to our websites. Collecting such information may involve logging the IP address, operating system and browser software used by each user of the websites. We may be able to determine from an IP address a user’s Internet service provider and the geographic location of his or her point of connectivity.

Cookies and Web beacons

We use Cookies, Web beacons and another similar technology to gather information about the webpages you view, the links you click and other actions you may take when using our Platform.

“Cookies” are small text files stored by your web browser when you use websites.

For more information about using Cookies and how you can control Cookies please review our Cookie Policy.

How we use collected information

1. We use the personal data we collect, described above, as follows:

• To provide the services and related support, manage your user account and respond to your requests. This is necessary to perform the contract We are about to enter into or have entered into with you.
• To the extent permitted by applicable law, and for certain legitimate interests, including:
• To manage our relationship with you, which includes sending administrative information to you, for example, information regarding the Platform and changes to our terms, conditions, and policies and responding to your requests or communicating with you;
• For other internal business purposes, such as data analysis, audits, conducting research, analysis. To prevent fraud or criminal activities, misuse of our products or services and ensure the security of our IT systems, architecture and networks;
• To (a) comply with legal obligations and legal process; (b) respond to requests from public and government authorities, including public and government authorities outside your country of residence; (c) protect our operations; (d) protect our rights, privacy, safety of property, and/or that of you or others.
• If you ask us to delete your data or to be removed from our marketing lists and we are required to fulfill your request, to keep basic data to identify you and prevent further unwanted processing.
• For marketing and advertising, including sending you updates and information about our Platform, upcoming events or other promotions or news, including by email, as permitted by law.

2. How we share your personal data

We will not sell, rent, lease or otherwise provide your personal data to others, except in order to provide you with the services you request and as further described below, or with your permission or as required by applicable law.

• Service providers. We may engage other companies and people to perform tasks on our behalf which means that they are helping us provide our services via the Platform. In particular, we use third party providers of hosting and other information technology services, email communication, analytics, marketing, advertising.
• Business Transfers. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of all or a portion of our assets, or transition of a service to another provider, your personal data and other information may be transferred to a successor or affiliate as part of that transaction.
• Legal Requirements. We reserve the right to access, read, preserve, and disclose any Personal data as necessary to i) comply with a law or a court order, ii) enforce or apply our Agreements with you and other agreements, or iii) protect the rights, property, or safety of Us, our employees, our users, or others.

3. Data retention

We retain your personal data for as long as reasonably necessary to provide the services via Platform and fulfil the transactions you have requested, complying with our legal obligations or for other legitimate business purposes, such as maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements. After the applicable retention period has elapsed, your personal data will be anonymized and deleted.

4. How we protect your Personal data

We use appropriate technical, organizational, and administrative security measures to protect any Personal data we store from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. The Internet, however, cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any personal data you provide to us. It is your responsibility to protect the security of your login information.

If you know or suspect that your personal data have been lost, stolen, misappropriated, or otherwise compromised, or in case of any actual or suspected unauthorized use of your account, please immediately contact us by email at support@expertbay.club.

5. Updating and accessing your Personal data

You may access, review, modify and delete your account profile information by going to your account and editing your information. However, if you want to update, delete, limit the use or disclosure of, or access the personal data we hold about you in our systems, you will need to email your request to us at support@expertbay.club.

6. Children

Our Services are not directed to children who are under the age of 16. We do not knowingly collect personal data from children under the age of 16. If you have reason to believe that a child under the age of 16 has provided personal data to us through the Services, please contact us at support@expertbay.club and we will endeavor to delete that information from our databases.

7. Automated decisions

We neither use automated decision-making nor your personal data to automatically assess aspects of your personality (automated profiling).

What rights do you have regarding your Personal data?

You may have certain rights relating to your Personal data, depending on your location and subject to local applicable laws. These rights may include, subject to any exceptions or limitations:

• The right to know what Personal Information is being collected and for what purpose.  
• The right to know what Personal Information is being “sold” or “shared”, for what purpose and the categories of recipients of your Personal Information.
• The right to access your Personal Information.
• The right to have your Personal Information rectified, corrected or updated.
• The right to have your Personal Information deleted, including from any third parties where your Personal Information has been sold, shared or disclosed.  
• The right to opt out of the “sale” or “sharing” of your Personal Information.
• The right to object to the processing of your Personal Information.
• The right not to be subject to any automated decision making and profiling.  

We do not collect or use any sensitive categories of Personal data and do not discriminate against you for exercising your privacy rights. We remind you that you have a right to lodge a complaint with a supervisory authority should you feel unsatisfied with our treatment of your Personal data.

You may contact us at support@expertbay.club to exercise your rights. PANIMPEX LTD will be responsible for responding to your requests.